Investigate with context
Review readings, alarms and equipment history to understand the issue before choosing an intervention.
TECHNOLOGY FOR CONNECTED OPERATIONS
Your equipment is in the field. Your team is in control.
Investigate faults before sending a team. Prepare software updates and follow the outcome of each operation. ARA brings software, devices and integration together to support the work that continues after equipment is installed.
For the teams that build, connect and keep equipment running.
ARA IoT SolutionsHES Enterprise
See the work behind a connected operation.
From the network view to individual equipment details, HES Enterprise brings together information that guides the team’s work. Explore the interface to inspect the Device Twin, review performance and follow a software update through to its outcome.
Open full captureVisibility
Find what needs attention.
A device that has stopped communicating and an outdated software version need different responses. The overview brings connectivity, device types and installed versions together to guide the investigation.
Your team starts with a shared picture when deciding where to focus its attention.
HES Enterprise interface with illustrative devices, data and outcomes. Real geographic basemap. Interface in English.
FROM PLATFORM TO FIELD
A maintenance visit starts before the journey.
Arriving on site without the fault history makes a service visit harder to prepare. Readings, alarms and diagnostics help the team assess the issue and check what can be resolved remotely.
When an on-site intervention is needed, field work starts with more context: which equipment is affected, what has changed and which actions have already been tried.
Act with control
Run supported diagnostics, configurations and updates according to the team’s permissions and device compatibility.
Continue support after delivery
Follow equipment installed at customer sites and use operation results to carry the support work forward.
SOFTWARE, HARDWARE AND INTEGRATION
From the equipment connection to your team’s daily work.
Every operation has its own installed equipment, connectivity conditions and business systems. Combine ARA components around what you need to measure, connect and manage.
Software
HES Enterprise brings device information and operations together. HES Node Agent connects compatible equipment to the platform.
Organise remote support, follow jobs and keep a history of actions available to the team.
Hardware
Gateways, sensors and dedicated devices connect field equipment to the platform, taking interfaces and installation conditions into account.
Explore reference options, the ARA range in development and integration with existing equipment.
Integration
Equipment information needs to reach the people planning maintenance, supporting customers and coordinating operations.
Define how HES data connects to the systems and processes your organisation already uses.
LET’S TALK ABOUT YOUR OPERATION
The next step starts with your equipment.
Tell us what your team needs to monitor, which problems it encounters in the field and which systems it already uses. That context gives us a starting point to discuss connections, remote operations and the scope of your project.